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Delivery Report Interpretation

Overview

If messages are sent with delivery reports enabled (and the networks concerned support reports) then delivery reports will be added to the online billing system automatically. Delivery reports can also be routed to an HTTP URL or SOAP RPC endpoint of your choosing or via your SMPP connection.

The status codes returned in the delivery reports can be interpreted in several ways depending upon the type of SMS sent:

All SMSs

Status Description
DELIVERED SMS delivered to handset
FAILED SMS delivery has failed
BUFFERED Mobile Network is continuing delivery attempts of the SMS, however delivery has not been successful yet. This will continue throughout the validity period of the SMS, assuming the message has not yet been DELIVERED or FAILED
REJECTED Mobile Network has rejected the SMS, and delivery has not been attempted

SMS sent through a Bulk SMS account

Status Description
DELIVERED SMS delivered to handset
FAILED Immediately: Bad number, unable to route
After Validity Period: Out of coverage, SIM full, turned off for the duration of the validity period
REJECTED User barred, Invalid SMS
NONE/BUFFERED Out of coverage, phone turned off and operator retrying for duration of validity period

Reverse Billing SMS sent to a Post-Pay end-user

Status Description
DELIVERED SMS delivered to handset
FAILED Immediately: User barred
After Validity Period: Out of coverage, SIM full, turned off for the duration of the validity period
REJECTED User barred, Invalid SMS
NONE Out of coverage, phone turned off and operator retrying for duration of validity period

Reverse Billing SMS sent to a Vodafone UK or Orange UK Pre-Pay end-user

Status Description
DELIVERED SMS delivered to handset
FAILED Immediately: User barred (eg. didn't pass Vodafone Content Control)
After Validity Period: Out of credit for duration of validity period, out of coverage, phone turned off for duration of validity period
REJECTED User barred, Invalid SMS
NONE

Out of credit at the moment, coverage, phone turned off and operator retrying for duration of validity.

Reverse Billing SMS sent to an O2 UK, T-Mobile UK or 3 UK Pre-Pay end-user

Status Description
DELIVERED SMS delivered to handset
FAILED Immediately: User barred
After Validity Period: Out of coverage, phone turned off for duration of validity period
REJECTED Immediately: User barred
After Validity Period: Out of credit for duration of validity period
NONE Out of credit/coverage, phone turned off at the moment and retrying

Bulk and Premium SMS sent to US phones

Status Description
Please contact us for details

About MX Telecom

MX Telecom is a leader in wireless technology. MX Telecom offers an easily accessible gateway to data, voice and video messaging services including 2-way and premium SMS, multimedia messaging, interactive voice response, location-based services, video short codes, Internet and TV related solutions.

For more information, MX Telecom can be reached on 0845 666 7778, or via email at sales@mxtelecom.com.