wireless solutions for a wired world

Voice Short Codes

Overview

Five digit SMS Short Codes have proven to be a huge marketing success over recent years thanks to their memorability and convenience. As a result, North American carriers may allow a wholesale offering for Voice Short Codes. Short Codes could be allocated to coincide with those already established SMS Short Codes, making them the ideal complementing service and an effective vehicle for combining voice and data components of a campaign or application. Voice Short Codes are currently not generally available as cross-carrier offerings, but may be allocated on a case-by-case basis.

Benefits of Voice Short Codes

There are several key benefits of Voice Short Codes to wireless carriers, their subscribers and third party content providers alike.

  • 5-digit memorable numbers

  • There are obvious advantages to Voice Short Codes. End users only have to call a 5-digit number, which is much more memorable than a standard phone number or premium rate number. Users are more likely to remember the Short Code and therefore re-use the service.

    The same 5-digit number could be used for both voice services and SMS services. Wireless carriers will at some point launch MMS Short Codes, which again will provide MMS services on the same Short Code. Eventually, they will also be used for video calls.

  • Combine Voice Short Codes with Reverse Billing SMS Short Codes

  • Voice Short Code services can be combined with sending reverse billed SMS messages from the same number. For example, an end user wishing to order a ringtone can call a 5-digit Voice Short Code at a low premium rate tariff, listen to the ringtone, decide to buy it and then receive a reverse billed SMS message from the same Short Code.

    Further details on the MX Telecom Premium SMS Service can be seen here.

About MX Telecom

MX Telecom is a leader in wireless technology. MX Telecom offers an easily accessible gateway to data, voice and video messaging services including 2-way and premium SMS, multimedia messaging, interactive voice response, location-based services, video short codes, Internet and TV related solutions.

For more information, MX Telecom can be reached on 1-877-MXTELECOM (+1 877 698 3532), or via email at sales@mxtelecom.com.